SHAH ALAM, July 15 — Disruptions across LRT and MRT networks have declined significantly, from 177 incidents in 2022 to just 28 last year, Transport Minister Anthony Loke said.
For this year, Loke said, there have been only 12 cases up to May.
According to New Straits Times, Loke said overall network reliability has improved tenfold over the past four years, with the Mean Kilometres Between Failures (MKBF) score rising to 930,000 km as of May 31, compared with only 90,000km in 2022.
He said the MKBF stood at 160,000km with 111 disruptions in 2023, and rose to 330,000km in 2024 as failures decreased to 64 before climbing to 790,000km in 2025 with 28 incidents.
“The latest MKBF achievement as of May 31, 2026, shows an improving trend in overall performance compared with previous years,” Loke said in a parliamentary written reply dated July 14.
He was responding to Shaharizukirnain Abd Kadir (PN-Setiu) who asked for rail service disruption statistics over the past five years and the government’s preventive moves.
Loke also outlined a three-tier mitigation plan under Prasarana Malaysia Bhd through its subsidiary Rapid Rail Sdn Bhd to address disruptions.
The short-term plan focuses on immediate operational recovery, including executing emergency response procedures, deploying relief trains and feeder buses, stationing transit officers onboard, on-site repairs, and providing live passenger updates.
Meanwhile, he said medium-term efforts are aimed at improving system reliability through engineering programmes for critical components, improving preventive maintenance schedules, upgrading staff competencies, and establishing a Failure Review Panel to identify and resolve the causes of breakdowns, which would ensure effective corrective action.
He added that the long-term strategy involves broader infrastructure upgrades, including adding new trains; comprehensively maintaining trains and critical systems; upgrading communications, signalling and power systems; implementing predictive maintenance; installing Platform Automatic Gates; and improving passenger information systems.
Loke added that Prasarana and MRT Corp would upgrade physical infrastructure with regard to cable theft, which have caused disruptions to the Kajang and Putrajaya MRT lines, including by closing viaduct portals and introducing cable protection measures to secure rail assets against trespassing and damage.
