Refunds processed within 30 working days via e-filing, 90 for manual submissions with complete information, supporting documents
KUALA LUMPUR, Feb 19 — The Malaysian Aviation Commission (Mavcom) today reiterated that airline passengers have the option of a refund of their tickets if their flight is delayed by five hours or more.
KUALA LUMPUR, April 11 — Keretapi Tanah Melayu Berhad (KTMB) will provide full travel fare refunds to passengers who were unable to continue their journey due to the disruption of the Electric Train Service (ETS) between Kamunting and Bukit Merah on April 9.
KUALA LUMPUR, Oct 14 — MyAirline has sincerely apologised to passengers and aviation agencies affected by the unforeseen suspension of its operations.
KUALA LUMPUR, March 19 — The Malaysian Aviation Commission (Mavcom) received 1,403 requests from consumers for refunds related to Covid-19, in the second half of 2020.
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