CYBERJAYA, March 3 — Prime Minister Datuk Seri Anwar Ibrahim today launched the National Scam Response Centre (NSRC) at the Malaysian Communications and Multimedia Commission (MCMC) Tower 2 here.
The launch forms part of the government’s ongoing efforts to strengthen coordinated action against increasingly prevalent online fraud, while ensuring faster responses to victims’ complaints.
Established on October 12, 2022, the centre can be reached via hotline at 997. It initially operated from 8am to 8pm under the Home Ministry at Bank Negara Malaysia, but has run around the clock since its relocation to MCMC Tower 2 on November 17 last year.
Also present at the launch were Home Minister Datuk Seri Saifuddin Nasution Ismail, Communications Minister Datuk Fahmi Fadzil, Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar, Inspector-General of Police Datuk Seri Mohd Khalid Ismail, and National Anti-Financial Crime Centre (NFCC) director-general Datuk Seri Shamshun Baharin Mohd Jamil.
The move to strengthen the NSRC aligns with the government’s broader push to enhance national digital security and safeguard the public against increasingly sophisticated cybercrime threats.
The centre’s rapid-response capabilities, including efforts to recover victims’ funds, have been reinforced through integrated cooperation between the Royal Malaysia Police (PDRM) and commercial banks, now co-located at the new operations hub.
The NSRC serves as the main coordination hub to expedite the tracing and freezing of funds linked to fraudulent activities, while bolstering response mechanisms to reports lodged by the public.
