PUTRAJAYA, Oct 16 — Malaysia Airports Holdings Bhd (MAHB) has confirmed that the aerotrain service at Kuala Lumpur International Airport (KLIA) Terminal 1 has resumed normal operations following a temporary disruption yesterday evening.
The incident occurred at 8.30pm, prompting the airport operator to activate contingency measures immediately.
“Shuttle buses were deployed immediately to ensure uninterrupted passenger transfers between the Main Terminal and Satellite Building. We can confirm that no passengers missed their flights during this period, affirming the efficiency of our contingency plans,” it said in a statement today.
By 9.27pm the same evening, one train was safely restored to service, and after multiple rounds of safety and operational testing, both trains are currently operating normally.
MAHB said the incident occurred during the defect liability period of the new aerotrain system, which was recently commissioned.
“An urgent technical meeting was convened with project contractors Alstom and the IJM-Pestech Joint Venture (IPJV), which is also responsible for the design and installation of the power distribution system.
"The root cause of the disruption is currently under investigation, with the contractor expected to issue a separate detailed technical report,” it said.
In the meantime, MAHB has introduced additional assurance measures, including thermographic scanning and diagnostic tests, to verify the system’s safety and integrity.
It will also closely monitor the contractor's rectification work.
“This latest incident is particularly disappointing given that the aerotrain system had undergone a stringent testing, commissioning and certification process prior to its launch. This process involved independent consultants, safety professionals and regulatory authorities to ensure compliance with all safety and performance standards,” MAHB said.
As part of further precautionary steps, it will appoint an independent assessor to conduct a comprehensive review of the power supply design and the quality of installation.
“Malaysia Airports remains fully committed to ensuring that the KLIA aerotrain system is safe, reliable and capable of delivering the high standards of service that our passengers expect and deserve,” MAHB said.
