KUALA LUMPUR, Dec 14 — Malaysia’s general insurance sector has demonstrated significant improvements in customer satisfaction despite facing pandemic challenges, according to the Customer Satisfaction Survey 2022 (CSS 2022).

KUALA LUMPUR, April 17 — The general insurance industry has recorded an increase in gross direct premiums of 10 per cent to RM19.4 billion for 2022 compared to 2021.

KUALA LUMPUR, March 23 — The general insurance industry supports the digitalisation of road tax and driving licence by the Road Transport Department (RTD), believing that the initiative would result in more efficient enforcement by the authorities, including the Royal Malaysian Police.

KUALA LUMPUR, Nov 16 — The insurance and takaful industry has rolled out Phase Two of the Perlindungan Tenang Voucher (PTV) programme for the bottom 40 per cent of the household income group (B40), starting Nov 15, 2021, according to three associations.

KUALA LUMPUR, March 23 — The General Insurance Association of Malaysia (PIAM), the trade association for licensed direct and reinsurance companies for general insurance, has clarified that it is not involved in the pricing decisions made by its members.