SUBANG JAYA, March 19 — Pengurusan Air Selangor Sdn Bhd (Air Selangor) has temporarily suspended water meter reading services and the application for new water supply account from March 19 to 31.
During the suspension period, customers will receive the bills of the estimated reading of their water usage, said Air Selangor corporate communications head Abdul Halem Mat Som in a statement, today.
“We hope that the customers will cooperate in efforts to contain the Covid-19 outbreak by adhering to the movement control order.
“Our customers can still make arrangements online for several of our services,” he said.
The services that provide 24-hour online assistance are as follow:
1) E-bill registration and bill checking
– https://update.airselangor.com/my
– Air Selangor phone app (available on Google Play and Apple Store)
– Air Selangor Customer service portal at https://crisportal.airselangor.com/
2) Partner registration
–https://www.airselangor.com/business-with-us/contractor-vendorsupplier-plumber-regisration-guideline
– vendor@airselangor.com
3) Supplier portal
– https://egek.login.ap1.oraclecloud.com/
– vendor@airselangor.com
4) Bulk water bill payment for ebiz account only
– https://ebiz.airselangor.com/epayment/
5) Enquiries and complaints
– Air Selangor phone app
– Call centre 15300
– Facebook “Air Selangor” and Twitter @air_selangor
– Air Selangor website at https://www.airselangor.com/
– Email at wecare@airselangor.com
6) Bill payment
– Jompay (Biller Code: 4200)
– Air Selangor phone app
– Air Selangor Customer service portal at https://crisportal.airselangor.com/
– Air Selangor registered collection agent (please refer to the back of the bill)
