PETALING JAYA, Jan 7 — Prasarana Malaysia Bhd has succeeded in lowering disruptions to its rail service to just 31 cases last year, compared with 71 cases in 2024, said Transport Minister Anthony Loke.
He said the 56 per cent decline was driven by stronger operational efficiency and improvements to the rail service’s timeliness.
“The encouraging performance is a result of initiatives launched in 2021, such as the more systematic and proactive maintenance of assets,” he told a press conference after tabling the Prasarana 2025 Performance Report and 2026 Plan at Menara Prasarana here today.
Also present were Prasarana group chairman Tan Sri Mohd Nasir Ahmad and Prasarana president and chief executive officer Amir Hamdan.
Loke said the highest number of disruptions (16 cases) were detected on the Kelana Jaya LRT line, which is the busiest rail line and has the highest ridership.
However, he denied that such disruptions only occur during peak hours.
“We aren’t denying that there have been disruptions, but to say they only happen at peak hours is inaccurate. Disruptions still happen, but the number (of incidences) has gone down.
“There are various causes, including problems with the technical system, external disruptions like cable theft, and weather factors like tree branches that fall on the tracks and such,” he explained.
Under Budget 2026, the MyRail Life free pass that was previously offered to people with disabilities (OKU) and schoolchildren has been expanded to include children aged under six.
The pass is valid for use on KTM Komuter and KTM Diesel Multiple Units, as part of efforts to expand public transport access to target groups.
