KUALA LUMPUR, Oct 29 — Malayan Banking Bhd (Maybank) has facilitated more than RM4 trillion in digital transactions since the launch of its MAE app in 2020, reaffirming its commitment to accelerate the pace of financial inclusion and digital connectivity in Malaysia and across Asean.
It said that with transaction volume equivalent to twice the nation’s gross domestic product (GDP), Maybank is accelerating the pace of financial inclusion and digital connectivity in Malaysia and across Asean.
Its community financial services group chief executive officer Syed Ahmad Taufik Albar said the bank continued to transform the MAE app into an integrated financial lifestyle app that addresses its customers' evolving needs and helps them perform everyday transactions in a more seamless, secure, and personalised way.
"Today, we are proud to serve 10.7 million MAE users, with a 48 per cent market share of mobile banking transaction volume in Malaysia.
"As we continue to enhance the MAE app, our focus remains on shaping the digital banking experience of the future, built around the lives of our customers,” he said during the MAE In Focus event at Menara Etiqa today.
Offering a comprehensive suite of banking and lifestyle features, the MAE app continues to lead in digital banking, and the bank ranks number one in Malaysia in terms of the number and value of transactions across key Payments Network Malaysia Sdn Bhd (PayNet) services, including DuitNow transfers and QR payments, FPX, and JomPAY.
Meanwhile, Maybank group chief digital officer Kalyani Nair said they are currently working to expand their 'Scan and Pay' feature in the MAE apps to India, South Korea, and China by next year.
She added that the payment method is currently being used in Indonesia, Thailand, and Cambodia.
"We are expanding the corridors, working alongside our search provider, PayNet, to enable this,” Kalyani said at a press conference after MAE In Focus, noting that the service shall be expanded to several other countries, with at least two corridors expected to be ready next year.
To mark MAE’s fifth anniversary, Maybank has launched the ‘MAE Turns 5’ campaign, where customers can enjoy an attractive 5.0 per cent per annum return when they deposit a minimum of RM200 into their MAE Wallet from October 30 to January 31, 2026
To earn the returns, which are calculated on a daily basis, they need to deposit the funds and key in the recipient reference 'MAETurns5' before November 30, as well as maintain the amount in their MAE Wallet until the end of the campaign.
