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State govt public relations officers need to be social media savvy

8 Sep 2025, 8:18 AM
State govt public relations officers need to be social media savvy

KEPALA BATAS, Sept 8 — The public relations officers of state government subsidiaries, departments, agencies, and local authorities in Selangor have been asked to be more responsive and creative in providing feedback and conveying government policies to the people.

Menteri Besar Dato' Seri Amirudin Shari said that in efforts to coordinate communication in the state, they must be aware of and keep up with changes in the communication landscape, especially involving social media.

“Nowadays, many (false and negative) news items are first spread through social media posts. So, they (public relations officers) need to be aware of this changing situation… not to oppose it, but to learn how to adapt.

“What is important is how they can plan an effective communication strategy in highlighting state policies and views,” he said.

Amirudin was speaking during the Selangor Public Relations and Media Officers Retreat and Meeting (PROM) 2025 programme at a resort today.

The three-day, two-night programme, which began yesterday and was attended by more than 60 participants comprising public relations officers representing their respective state government departments, agencies, and subsidiaries, as well as media agencies, was also attended by Selangor State Secretary Datuk Ahmad Fadzli Ahmad Tajuddin.

In addition, the Menteri Besar said the inaugural participation of media representatives in the programme was part of the state government’s efforts to strengthen and smoothen two-way relations, especially in the delivery of information and policies implemented for the people.

“Although social media has taken over the communication world, the mainstream media still plays a role as a reliable source of reference. This means that the balance in reporting news will be better when both sides maintain good relations,” he said.

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Media Selangor Sdn Bhd, a subsidiary of the Selangor State Government (MBI), is a government media agency. In addition to Selangorkini and SelangorTV, the company also publishes portals and newspapers in Mandarin, Tamil and English.