PUTRAJAYA, Feb 9 — The implementation of the key performance indicators (KPIs) for the secretaries-general of the ministries and the directors-general (DGs) of the departments must be based on the Madani strategic cores and values, said Chief Secretary to the Government Tan Sri Mohd Zuki Ali.
Mohd Zuki, while delivering the mandate to civil servants, which was carried out in a hybrid manner today, said that it was in line with the implementation of KPI Madani by the Cabinet, as agreed in the meeting on January 18, and the Cabinet Ministers’ Retreat on January 15.
Every ministry and department should examine the concept of Malaysia Madani, its vision, framework and cores, and use it as a guide for setting their respective KPIs.
“The KPIs which will be set must be clearly based on Madani's strategic cores to support the agenda," he said.
Mohd Zuki added the set KPIs also need to focus on the stakeholders' wishes, by ensuring that the desired achievements can be evaluated by the people, with the level of satisfaction and the quality of the services provided.
“A people-friendly approach will be given priority by all government agencies because the government understands the importance of efficiency and quality of public services in improving the well-being of people's lives,” he said.
The measurement of Madani KPIs for secretaries-general and directors-general needs to take into account global indices, such as the Ease of Doing Business Index, World Competitiveness Ranking, Global Competitiveness Index, Global Innovation Index and Human Development Index.
The implementation of initiatives for each ministry and agency needs to be based on the world's leading indicators or indices, in line with the target of Malaysia Madani’s cores, which are rebuilding the economy, guaranteeing the well-being of the people, reforming democratic and legal institutions, as well as establishing a trustworthy administration.
Mohd Zuki said the concept of Malaysia Madani is important to be explored and understood by all levels of civil servants, and cannot be seen as a mere political ideology or slogan but needs to be translated into noble efforts being implemented by the government.
The Madani approach, meaning progressing in terms of thinking, spirituality, morals and material things, was introduced in an effort to strengthen the national administration strategy, while the Madani pillars of sustainability, prosperity, innovation, respect, trust and compassion were to advance the country.
“This Madani agenda is to strengthen the country's development, through various aspects such as economy, finance, legislation, education, community, culture, urban and rural,” he said.
In order to realise the fast-moving Malaysia Madani agenda, several actions have been and will be implemented at an urgent rate, including through the Performance Acceleration and Coordination Unit (PACU), formerly known as the Shared Prosperity Delivery Unit (Sepadu).
The unit will act as an agency responsible for ensuring that the planning, implementation, monitoring and improvement of Malaysia Madani initiatives and programmes, by ministries and agencies, run smoothly, Mohd Zuki said.
— Bernama
